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Método para qualquer consumidor pleitear seus direitos de forma eficiente. Com explicações em vídeo e modelos para todos os procedimentos ensinados no curso, De forma simples e prática o consumidor vai aprender como reclamar os seus direitos de consumidor.
Cronograma do Curso
Módulo 01 - Apresentação
Aula 01: Boas vindas
Aula 02: Objetivos
Aula 03: Introdução
Módulo 02
Aula 04: O CDC e os cuidados iniciais
Aula 05: O Código de Defesa do Consumidor e as Relações de Consumo
Aula 06: Quem pode utilizar a Justiça Gratuita no Juizado Especial?
Aula 07: A necessidade de reclamar de forma administrativa antes de ajuizar ação
Aula 08: Efetuando o cadastro e reclamação no site governamental www.consumidor.gov.br
Módulo 03
Aula 09: Prática e Modelos
Aula 10: O Método DC - Passo a passo para pleitear a reparação por um dano sofrido
Aula 11: Modelos para uso
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