Incluso: materiais extras, pdf dos slides e pdf da parte teórica
• O que é o Manual de Boas Práticas?
• Importância dos documentos
• Passo a passo na elaboração
• Legislação aplicada ao MBP e aos POP’s
• Plano de ação x cronograma
• Erros dos manuais
• Construindo o manual
• Elaboração, aprovação e revisão
• Verbos do manual
• Anexos do manual
• Motivando a empresa na aplicabilidade do manual
• Proposta para elaboração de manual de bp
• Valores a serem cobrados na elaboração e na implantação
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