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Curso • Design de Processos

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Aprenda a documentar e modelar processos a partir das técnicas de mapeamento e design de processos. Aprenda a estruturar a cadeia de ações e fluxos das atividades da sua equipe e representá-las visualmente para capacitar novos players e analisar com critério.

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Aulas ao vivo, com interação em tempo real com o instrutor. Certificado de conclusão do curso.

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