Como direcionar a estatística para a qualidade e produtividade - 7 ferramentas PRÁTICAS

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Guia definitivo, objetivo e prático de como utilizar as ferramentas (Fluxograma, Amostragem, Estratificação, Folha de Controle, Gráficos, Pareto, Dispersão, Causa e Efeito, Probabilidade, Estatística, Histograma, Curva Normal e Carta de Controle) para identificar, quantificar e qualificar o processo de qualidade e produção, com exemplos na prática.

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