Cliente Secreto

Business and Career
profile

O Cliente Secreto é uma ferramenta de auditoria e pesquisa onde o pesquisador se passa por um cliente, de verdade, para ver como está o atendimento na organização. O livro contém lista de empresas que prestam esse serviço. 171 p.

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Frequently Asked Questions

I can see this page is a Hotmart Public Profile. What is this?

Hotmart Public Profile is a promotional channel for Producers and digital products sold through Hotmart. These products are online courses, ebooks, video lesson series, among others. The objective of the Public Profile is to help you learn more about the content and specificities of the product, helping you in your purchasing decision. This means that the images, texts, comments, and achievements shown on this page are truly representative of theses products’ content. If you don’t agree with something being displayed, please contact us using this channel