User Onboarding é um processo de aumentar a percepção de valor de um usuário em seu primeiro contato com um produto, ajudando-o a ter sucesso. Essa é a definição básica para o conceito de user onboarding, porém, ele vai muito além disso. O método é um dos principais elementos na entrega de sucesso e na garantia de clientes satisfeitos e engajados com seu software web.
O tamanho da dor
Em um estudo realizado em 2017, descobrimos que 73% dos usuários abandonam um software nos primeiros 5 minutos de uso por não entenderem ou não perceberem valor nele.
A evolução do User Onboarding no Brasil
Depois de guiar mais de 5 milhões de usuários em softwares pelo mundo, evoluímos o método de user onboarding para ajudar você a entregar ainda mais valor para os seus clientes.
Feito especialmente para você
O 1º curso online de user onboarding vai permitir que você aprenda e tire todas as suas dúvidas sobre o método e suas aplicações prática.
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The Warranty Period is the time you have to request the total refund of what you paid in your order, if you are not satisfied. As soon as it is requested, your refund is processed automatically by the platform in up to 10 days. For payments via bank payment slip, it is necessary to provide bank account information for the refund to be made. After the information has been provided and the processing period of 10 days, the amount will be credited in your account in up to 7 business days. As for the reimbursement in your credit card statement, it varies according to the payment method, and may take from 30 to 60 days.
It means that the product Certificação de User Onboarding will be delivered 100% digitally. It may be an online course, an eBook, a series of video lessons, and so on. This content will be accessed or downloaded through a computer, mobile phone, tablet, or any other digital device. When you buy a digital product, you get a link via email with all the information to access the product.
Some online courses offer a digital completion certificate. The students may issue this certificate inside the course itself or by contacting the Producer. These certificates can be shared on social media such as LinkedIn and added to a resumé.
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