Este curso lhe permitirá:
- Entender e aplicar princípios de bom atendimento ao público para você e seu escritório;
- Criar um escritório que atende bem ao cliente;
- Selecionar e treinar advogados e colaboradores que atendam bem;
- Usar tecnologia no atendimento ao cliente;
- Saber como atender em dias decisivos (como os de fechamento de contratos grandes e de reuniões importantes com o cliente);
- Entender a relação entre remuneração e bom atendimento;
- Saber como atender depois de errar;
- Entender a importância de inovar e melhorar o atendimento continuamente.
The Warranty Period is the time you have to request the total refund of what you paid in your order, if you are not satisfied. As soon as it is requested, your refund is processed automatically by the platform in up to 10 days. For payments via bank payment slip, it is necessary to provide bank account information for the refund to be made. After the information has been provided and the processing period of 10 days, the amount will be credited in your account in up to 7 business days. As for the reimbursement in your credit card statement, it varies according to the payment method, and may take from 30 to 60 days.
It means that the product Atendimento ao Cliente para Advogados will be delivered 100% digitally. It may be an online course, an eBook, a series of video lessons, and so on. This content will be accessed or downloaded through a computer, mobile phone, tablet, or any other digital device. When you buy a digital product, you get a link via email with all the information to access the product.
Some online courses offer a digital completion certificate. The students may issue this certificate inside the course itself or by contacting the Producer. These certificates can be shared on social media such as LinkedIn and added to a resumé.
To order this product, click “Buy” on the top of this page. Keep in mind that not all products will always be available to be purchased. A Producer may be preparing a new class and registration for the course may not be open yet.