More than 3 MILLION purchases made, with total security, in 188 countries

SECURE

TRUSTWORTHY

Buying digital products is something common all over the world. According to Mintel, 70% of Americans shop online. However, many people are still afraid of making sales online, although this has been changing.

With Hotmart you can relax even more! Our concern for your well-being and security made us leaders in the distribution of digital products all over Latin America.

A research from the group Nielsen Global shows that 62% of people believe online shopping is secure and comfortable!

WHATEVER YOU WANT, WHEREVER YOU WANTInstantly access your product, 24 hours a day, 7 days a week, from your tablet, smartphone or computer. And what's best: from anywhere in the world.

IN THE COMFORT OF YOUR OWN HOMEMake your sale with a few clicks, without having to move around the city facing the traffic or long lines.

THE ENVIRONMENT THANKS YOUWhen you buy digital Products, you avoid occupying space, generating residues and pollutants. ;)

MORE THAN 1.3 MILLION USERS AND 108 THOUSAND DIGITAL PRODUCTS

Learn why only Hotmart is able to offer the best shopping experience!

  • 100% DELIVERY GUARANTEEDYou don't need to wait around for days to receive your product. At Hotmart the delivery is digital and automatically, in the exact moment your purchase is approved in our platform.
  • ENCRYPTED TRANSACTIONSYou don't need to worry! Your personal information and banking data are encrypted and completely protected to ensure your privacy.
    Learn about our Privacy Policy.
  • UP TO 30 DAY GUARANTEEWith Hotmart, you can request the refund of your purchases in a period of, at least, 7 days, or from 15 to 30 days, as set by Producer.
  • MORE ACCESSIBLE CONTENTWe also count on an area to centralize your products - Hotmart Hub - making your access easier and transforming your experience with the platform into something amazing!
  • SPECIALIZED SUPPORTOur support team is always available to help you and to solve all your questions.
  • EXCLUSIVE PAYMENT SYSTEMAll our transactions count on the security of HotPay: our exclusive payment system for digital products.

PAYMENTS 100% SECURE

HotPay is the first exclusive payment system designed especially for the market of digital products.

Here, your information is protected on the most reliable servers in the world. They guarantee 100% security so that your banking information is never accessed by third-parties.

Security is not HotPay's only advantage! Learn about 6 more benefits that will make purchasing easy:
  • Payment using 2 credit cards;
  • Individual payments in each of your cards;
  • Instant purchase approval and access to the product;
  • Payment in international currency;
  • Commission withdraw via bank deposit;
  • Mobile Checkout and much more!

WHAT DO OUR CLIENTS SAY ABOUT US?

HOTMART IN THE NEWS

Belo Horizonte-based Hotmart, a comprehensive platform to sell digital products like e-books, online courses and software that was founded in 2011, has expanded into Europe, including opening new offices in Madrid and the Netherlands. It’s also expanded into Colombia.

- TECH CRUNCH (May 8th, 2018)

HOW HOTMART WORKS

Hotmart is secure, simple and 100% efficient. A platform used by Producers and Affiliates to sell digital products all over the world!

  • Hotmart is the leader in Latin America when it comes to selling digital products in a secure, trustworthy and effective way.
  • There are more than 108,000 digital products in the most varied segments available on our platform. And we take care of the entire payment and automatic delivery process.
  • Our payment system, HotPay, ensures full security, flexibility and agility for you to have the best shopping experience possible.
  • With Hotmart Club, we offer a new way of accessing your digital products, in a light, easy-to-use environment.

UNDERSTAND WHICH ARE THE RESPOSIBILITIES OF HOTMART AND PRODUCER

HOTMART:
  • Protect your information so there is no possibility of fraud;
  • Deliver the product;
  • Deliver your payment to the Producer without you having to get in touch with him;
  • Verify the quality of the product before making it available for sales;
  • Provide the necessary support to questions related to the transaction.
THE PRODUCER:
  • Provide support to questions related to the product;
  • Offer a quality product;
  • Make the product available on the website;
  • Deliver every content promised in the promotion;
  • List all information about the product.

COUNT ON OUR SPECIALIZED SUPPORT TEAM!

Certificado RA 1000 — Reclame Aqui

QUESTIONS OR SUGGESTIONS Count on us! Our support team is ready to answer any questions or issues you might have.

Also, check out our Help Center. There you can find the most common questions our users have had and keep an eye out for our tips and news on our blog.

DO YOU WANT TO ASK US ANYTHING? Let's talk! It will be our pleasure to talk to you: atendimento.hotmart.com.br/hc/en-us/requests/new

RECLAME AQUI Our Support has the Certificate RA1000 in the reputation ranking of ReclameAQUI, a Brazilian website that grants excellence award seals for excellent support to companies, according to the customers' own evaluations. Which means that, besides trustworthy, Hotmart is secure and offers the best support to all our clients.

Created with the purpose of making the companies that have excellent support index on the website stand out, this seal is given according to the classification given by their own customers that have registered questions on the webstie.